Our Blogs
Read our thoughts relating to the latest SaaS and Recruitment Industry news and trends.
When to Use an External Recruiter
A day in the life of a Recruiter – When to use an external recruiter In my last post, I talked about choosing the right client. It was about understanding my value as a recruiter and ensuring I am able to provide the best possible service to my client. But when is it right to bring […]
Read MoreCustomer Success in my Experience
Customer Success in my Experience Customer Success has been my specialisation since I joined recruitment. So, why did I choose Customer Success of all specialisations? Was it because it was the ‘new trend’ which was all the rage? Was it because it looked like an easy placement? Or was it because it was a recommendation? Honestly, it […]
Read MorePrince Charming V Daredevil …the Customer Success Analogy
Prince Charming versus Daredevil …the Customer Success Analogy More and more discussions have cropped up asking the question: Should I charge my Customers for Customer Success? Unfortunately, I don’t think there is a definitive answer, but to try and make sense of it, I am going to use my experience and a little help from some of […]
Read MoreSocial Selling and Buying – Is there a link ?
Social Selling and Buying – Is there a link? By Pamela Matthews I love being sold to. Maybe it’s because I come from a sales background and I know how challenging sales can be so I have empathy for the sales person, or maybe it’s because I’m lazy and would […]
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