Asking questions at the end of the interview when invited can show your enthusiasm and preparedness. They can also help to end the interview on a high note, so think carefully about what you want to ask. We suggest preparing at least 4 or 5 interview questions in advance with the understanding that some will be covered by the time it is your chance to ask them. Here are some potential interview questions to consider: Who would I be reporting to? Are those three people on the same team or on [more …]
Successfully Recruiting Saas Customer Success Candidates…
As Saas Customer Success roles continue to evolve and gain more prominence across organisations, the skillset required has become more complex. This means that Customer Success managers now require a mix of leadership, communication, analytical, selling, creativity and IT skills, plus the all-important ‘good cultural fit’. But finding candidates with the right balance of technical expertise and customer-facing experience can be tricky, and selecting the wrong candidate can cost time and [more …]
Recruiting a Hunter?
If you want to successfully recruit top Software Sales talent, here are some useful pointers to ensure that you capture and hold their attention during the recruitment process: Be clear. Top sales candidates will only move if they feel confident in their future employer. So as a hiring manager you need to build confidence by clearly laying out why the position is open, what the hiring timeline is, and importantly, why the role is desirable. Detail what the position entails (i.e. territory, [more …]
What Makes a Great Software Recruiter?
Here are some handy pointers to look out for when assessing potential software recruiter’s pedigree… Industry knowledge: A great recruiter should have a detailed understanding and knowledge of the sector they work in, keeping up to date with trends and news and contributing through blogs, forums and associated sites. Company knowledge: A great recruiter will want to take time to fully understand as much as possible about the company they are recruiting for. They will want to understand the [more …]
The Summer Business Blues…
The sun is shining, kids are off school and best of all the traffic at 8am is almost non-existent. For those who don't have a Summer holiday booked or don't have children to tend to whilst they are off, August can be heavenly or hellish from a business perspective. Our Customer Success recruitment expert, Pam Matthews, shares her musings on the August lull, offering some suggestions to boost morale if you or your team are feeling the Summer blues… ‘I suffer from the Summer holiday blues. [more …]
5 Stumbling Blocks at the Offer Stage
Well done – you have reached the final recruitment straight. After a comprehensive selection and interview process your perfect candidate has verbally accepted your offer. It should be a done deal. However, we find with many international software vendors looking to expand into new regions including the UK and EMEA, there are a number of stumbling blocks during the offer stage that can scupper the supposed ‘done deal’. This can result in, not only lost time and resource, but also [more …]
Why Use a Specialist Software Recruiter ?
Why should you use a specialist software recruiter rather than your own internal resources? In our experience the best specialist software recruiters not only add value to the process but take away the hassle by bringing these key benefits.… Candidate Network In many cases, specialist recruiters have spent a number of years building and engaging with their candidate network. If a candidate in their network is not interested in the position on offer, then it is highly likely that they know [more …]
10 CV Tips for Software Sales Professionals
Here are some helpful CV tips to make sure your CV ‘sells’ your business development skills and experience effectively so that you can make the first cut and are on the interview shortlist. 1. Show your figures and be as informative as you can. Try to talk about quota and performance against quota in terms of % and revenue. Also try and provide an average deal length and value, always helps. 2. Keep it succinct but full of relevant information. Try not to waffle too much about the business [more …]
Overcoming Hiring Challenges faced by International Software Vendors
We find that despite their growing success, international software vendors often face a serious struggle to find the right local talent for their business. This is not just in London, but across the UK and Europe. A complex, competitive marketplace… The sheer complexity of the UK and EMEA software talent marketplace can be confusing. It is a rapidly evolving, fragmented labour market where the pace of change is relentless. This can make connecting with the right candidates challenging. In [more …]
When to Use an External Recruiter
A day in the life of a Recruiter – When to use an external recruiter In my last post, I talked about choosing the right client. It was about understanding my value as a recruiter and ensuring I am able to provide the best possible service to my client. But when is it right to bring in an external recruiter? The answer is a grey area and every organisation is different. In my experience, in order to get the best possible experience from working with a recruiter you should bring them in [more …]